Need Help? Contact Support

Netformx offers a variety of resources to help you with Netformx Products. See below for answers and additional resources.

Need Help?

• Contact Support
  • support@netformx.com
  • Call Us:  US/Canada: +1 (888) 314-6031 /  International: +1 (408) 423-6650
  • If you are using DesignXpert and need support, you have two options:
    • You can submit a case in the application which will automatically attach the log files.
    • Otherwise, you will need to send us your log files which are in two locations. You may want to send them in Zipped folders.
      • Go to C:\ProgramData\Netformx\NewUpdater\Logs and copy the files
      • Go to http://%appdata%\Netformx\DesignXpert\log and copy the files
      • Send the folders to support@netformx.com
• Resources
  • Software and Hardware Requirements
  • User Login
  • Hot Topics
  • Product Updates
  • Training
  • Newsletters
  • Frequently Asked Questions
  • Feature Request: FeatureRequest@netformx.com