- How does Netformx pull information into ChannelXpert?
- Does ChannelXpert include distributor purchase data?
- How often is data upated in ChannelXpert?
- How do I get access to ChannelXpert?
- What are the features of the VIP area of ChannelXpert?
- What information can I add when I open a VIP case with Cisco?
- What is the Deal area?
- Can I see if I have any CSAT risk to my VIP rebates and Partner status?
- What is my total spend with Cisco, direct and indirect?
- What is my DNA potential rebate?
How can I verify that Cisco did not miss any CSPP rebate?
Check “Recoverable orders count” for potential miss alignment of rebate as it could be treated by Cisco as ineligible due to “No End Customer” or “Not for Resale”. Please verify with your internal CRM data or CCW to determine if you should raise a case on My Cisco. Use the POS number to search on CCW.