What is the value of end-customer portals and how do I get access for my customers?
End-customers portals provide a great customer experience for the end-user by and enable MSP's to differentiate their services to:
- Deepen customer communications by providing an updated status of their network
- Deliver them a view of their network, assets, and location
- Instill confidence in how you are handling the network
- Provid end-customers visibility to all of their associated Cisco SmartNet maintenance contracts and Cisco Subscriptions to stay up to date on their assets and renewals and
- Offer a channel for end-customers to recommend move, add, change, delete (MAC-D) requests.
To find out about getting access for your end-customers, please contact your Netformx Account Manager or sales@netformx.com for details.