What does a head of Customer Success do at Netformx? That can range from working with a customer to find an easy way to provide business metrics to their clients or helping one of our strategic representatives show a Netformx ROI to a CEO. Internally, I provide our product development team usage feedback from top users, plus I’m updating our plan to maintain “world-class” adoption and satisfaction. I get deeply involved in a wide range of activities and thrive on multitasking!
Netformx has a unique set of solutions that enables organizations to grow and profit. I’m honored to be involved as we extend our value to new markets. That presents me with varied opportunities to exercise my skills in structured and creative problem-solving.
My passion for helping customers is driven by 30 years of experience in the technology industry. I love liaising between our customers and Netformx experts to leverage our technology to bring increasing value to our customers.
Prior to joining Netformx I held sales leadership positions at top companies including IBM/Tivoli, HP/Mercury Interactive, Riverbed, and Gigamon.
I received a BBA in Marketing and an MBA in Finance from the University of Texas.
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