Netformx: 25 Years as a Trusted Cisco Partner will help you transition to Cisco 360 (Part 1)

As we celebrate 25 years of partnership with Cisco, Netformx remains steadfast in its commitment to delivering tools and solutions that align seamlessly with Cisco’s programs and incentives. Over the years, our mission has stayed consistent and clear:

“Helping our customers deliver their solutions and services faster and more efficiently
while improving profitability and end-customer satisfaction.”

A Proven Track Record of Innovation

Netformx has continually adapted its suite of tools to meet the evolving needs of Cisco partners:

• Pipeline Insight Tool & ChannelXpert: These tools are regularly updated to ensure alignment with each Cisco Value Incentive Program (VIP) period, helping partners maximize their rewards and incentives.
• AssetXpert: In response to increasing demand for Customer Network Assessment projects, AssetXpert has evolved and now also supports Cisco’s latest ‘Customer Assessment Incentive’ program (CAI).

Commitment to the Future

Netformx continues to evolve alongside Cisco’s initiatives:

• Alignment with Cisco 360: Our tools are being adapted to align with Cisco’s 360 Program roadmap, ensuring seamless integration and enhanced usability.
• Ongoing Support: We are committed to supporting our partners by helping them maximize rebates and incentives with their current Netformx tools until these programs conclude.
• Future Enhancements: We will continue adjusting and enhancing our tools to align with Cisco’s evolving strategies and programs.

At Netformx, we take pride in being a trusted partner to Cisco and its ecosystem. As we look to the future, we remain dedicated to empowering our customers with the solutions and expertise they need to succeed.

Embracing Cisco 360: A Partner-Centric Approach

Cisco 360 marks a transformative milestone, representing the most significant evolution in Cisco’s incentive program since the inception of the Value Incentive Program (VIP) rebate structure. The 360 program shifts the focus from sales volume to rewarding partners for driving business outcomes and ensuring customer success.

A Transition Built for Success

Cisco 360 incorporates a 14-month transition period, giving partners ample time to adjust to the new framework. However, the first changes take effect as early as December 2024. This measured approach ensures that partners can seamlessly adapt to the program’s new objectives and expectations.

Program Goals: Customer Success and Business Outcomes

The core intent of Cisco 360 is to recognize and reward partners who excel in delivering lasting customer value. By focusing on outcomes rather than sheer sales, Cisco ensures that customer success remains at the heart of every interaction. Moreover, the program’s visibility and metrics are designed to facilitate smoother adoption for partners.

Measuring Success Across Four Dimensions

Cisco 360 introduces a holistic assessment model, evaluating partners across four critical dimensions:

1. Foundational: The maturity and sophistication of your lifecycle or managed services practices.
2. Capabilities: The level of investment in technical expertise and skills development.
3. Performance: Your ability to land, retain, and renew customer value successfully.
4. Engagement: The depth of your connection with customers throughout their journey.

Netformx: Your Partner in the Transition

At Netformx, we are committed to guiding partners through this transition. Our tools and insights will empower you to navigate Cisco 360 with confidence, ensuring alignment with the program’s objectives. Netformx will help you track your progress and maximize your Partner Value Index (PVI) and rewards.

With Netformx, you can confidently embrace Cisco 360, leveraging actionable insights to grow your business and achieve sustained success in this new era of partnership.

Contact me mark.bickerstaffe@netformx.com if you want to learn more.