Intercomms Magazine – a thought leadership article by Ittai Bareket, Netformx CEO

IT solution and service providers, such as resellers and Communications Service Providers, are being challenged on multiple fronts. Their customers may be large corporations with multiple branches that span jurisdictions or small to mid-sized enterprises with more straightforward networking needs. No matter what the size, enterprises expect excellent customer service and solutions that meet their needs. Competition is intense and sharply focused on providing the best customer experience.

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