Your Guide for Technical and Conversational Assessments
AssetXpert now provides you with a guide to simplify gathering all the technical assessment data to have a clear view of what is in the network. The dashboard helps you to quickly analyze the data, and then guides you through conversations with the customer on what you are seeing and where they have opportunities to make their network more risk resilient, and to be set up for growth that aligns with their business strategy.
After you have completed your lightning-fast scans, the AssetXpert dashboard provides you and the customers with views they have most likely never seen before. This means you can provide your customers a white-glove service without any extra work.
Deep Views into your Customers Network
The views you have access to include:
- Maps: Geographical, Topology, Segmentation
- A View of the Cisco Network SKUs and the percentage of the total SKUs that they play
- The EoX status for devices and Field Replaceable Units (FRUs) like fans and power supplies inside those devices that the IT Services team can easily replace onsite
- The Software status, so IT services teams can update as needed to reduce technical debt
- Firewall and security appliance status so they can be maintained to provide an adequate level of security
- Access Point and Controller Status which is a growing requirement to ensure optimal network performance, coverage, and security.
- The status of the service coverage for SmartNet contracts and subscriptions
- Configuration status and recommended best practices for Cisco devices to increase the security posture
- Extra reporting that includes:
- Common Vulnerability and Exposure (CVE) reports
- IP Peripherals, Printers, and IP Phone Report
- Network growth constraints for port utilization, memory size and memory used for switches, routers, and firewalls
Delivering a new level of service to your Customers
AssetXpert now provides the capability to download a full Technical Assessment report and guide you through a customer conversation.
In the end you will be able to deliver a comprehensive assessment report to your customer and recommendations for maintaining their current network, replacing equipment that is EoX, identify upgrades to the network to align with growth, and provide post upgrade network maintenance best practices.
If you are participating the Cisco 'Customer Assessment Incentive' program, earning the $7500 payout is much easier with this report.
This report could also act as your Proof of Performance (PoP) that you conducted the assessment requirements both technical and conversational.
If you have any questions, contact
support@netformx.com.
