AssetXpert™ for MSPs

Keep MSP customer networks humming

MSPs can deliver first-rate service by ensuring customer networks consistently run at high reliability and resilience—without failures from IT or cybersecurity issues with regular network assessments and predictive network maintenance.

Netformx AssetXpert™ now supports MSP’s to give them an ongoing, accurate view of their customer network environment, automatically assess potential network and security risks, and prioritize the firestorm of threats and alerts so you can focus your efforts on the issues with the greatest impact.

Detect vulnerabilities with multivendor assessment of the network’s posture

Uncover all aspects of the network and its controls (services, software, network devices)

• Discover the current network and its risks before they become service disruptions
  Continuous cloud-based assessments detail multivendor network inventory and risks
• Visualize the physical and logical network
  Map and analyze network structure and topology (including firewalls that limit physical connectivity between logical network segments), and end-point devices
• Differentiate your services with end-customer portals
  Give your customers access to their network assessment summary

Predict potential issues before they occur

Predict ever-changing threats to reliability and resilience, whether IT or cyber

• Identify potential network posture risks with AI machine reasoning
  Deep, predictive AI-based analysis provides details and insights needed to manage network assets
• Ongoing predictive network maintenance provides historical analysis
  Compare the network posture today with yesterday or months ago
• Efficiently reduce risks and continually improve and maintain customer networks
  Focus on intelligent, proactive risk reduction instead of manual fire-fighting efforts

Focus on the most critical issues first

Determine the most important actions to reduce future security and resilience problems

• Assess the probabilities of potential risks with AI machine reasoning
  Understand the risk scenarios, their potential impacts, and remediation needed
• Prioritize hundreds of vulnerabilities based on likelihood and potential impact
  Correct the issues with the largest risk first
• Provide a high level of customer service by preventing network degradations
  Be proactive with predictive network maintenance to ensure network resilience

Give customers a view of their network

Increase stickiness, heighten communications, and customer value by giving your customers access to view their network via AssetXpert end-customer portals.

• Differentiate to win the business and deliver a better customer experience
  Deliver ongoing customer communications via the portal
• Provide customer a custom view of their network assets and status
  Build trust and instill confidence by seeing exactly how you handle the network

AssetXpert for Renewals Teams

Easily manage Cisco SmartNet contracts, software subscriptions, and IT assets leveraging tooling that also supports MSP organizations

Not only can MSPs see their customers network devices and assets at a glance with Netformx AssetXpert, but Cisco partner Renewals Teams and their customers can also leverage this self-service portal to organize and manage at a glance SmartNet contracts, software subscriptions, and assets. It provides a unified customer-centric view of assets and contracts as well as business intelligence on coverage and expiration dates. Partners can create customer-specific views for their sales team and also offer these portals to their customers. With the Netformx AssetXpert portal, you have easy access to data on your customer’s SmartNet renewal situation and can proactively work with them to ensure renewals are done on time.