Simplifying the MSP and IT Solutions Journey to Profitability
IT Solution Provider and MSP Tools to maximize your profitability and support your end-customers throughout the network lifecycle
The Netformx Application Suite
Netformx improves Managed Service & IT Solution Providers profitability and efficiency by providing enriched data and actionable insights that result in positive business outcomes.
With up-to-date multivendor network discovery, MSPs can accurately quote IT network services and continuously monitor their customers’ network assets. The customer’s network and security postures are optimized using AI security reasoning, vulnerability analysis, and topology mapping.
Pre- and post-sale insights enable Solution Providers to accurately assess and design winning IT network proposals and to maximize Cisco VIP, CSPP, and Lifecycle Incentive program rebates for Direct and Disti deals.
These business outcomes are the result of automated multivendor data gathering, analysis, and at-a-glance insights available in the cloud.
The Netformx Application Suite features:
- Predictive network maintenance for MSPs
- A complete view of Cisco Direct and Disti Deals
- Simplified ‘Customer Assessment Incentive’ capture
- Cisco VIP Calculation during Deal development
- Comprehensive network assessment
- Streamlined proposal design & configuration
- End-customers portals to view their network
- Proactive & efficient renewals management
- An enhanced customer experience
Build customer relationships
With the subscription economy, if you are to keep annuity revenues flowing, you must build and maintain strong relationships throughout the customer experience lifecycle, not just sell a product and move on. That means efficiently managing customer assets, contracts, and subscriptions, as well as the customer experience and business outcomes.
Gain efficiency across the sales lifecycle
The Netformx Application Suite provides innovative solutions that simplify IT sales and service complexity and increase seller profitability. They bring efficiency to the sales lifecycle, including pre-sales, post-sales, and end-customer asset maintenance. Additionally we give you the tools you need to optimize Cisco incentive program rebates and rewards. Our applications help Managed Service and IT Solution Providers deliver solutions faster and more efficiently while improving profitability and customer success.
Simplify the sales process
By applying automation, optimization, and analytics throughout the sales and renewals lifecycle, Netformx applications shield you from the complexity of products, services, and vendor programs and incentives. By eliminating manual drudgery, you can focus on your customers and on winning profitable deals.
Keep MSP customer networks humming
Deliver first-rate service by ensuring your customer networks consistently run at high reliability and resilience—without failures from IT or cybersecurity issues.
The Netformx Application Suite includes:
- AssetXpert for Consultants: Automatically discover your customer’s actual network to create a baseline & identify technology refresh, & enhancement opportunities
- AssetXpert for MSPs: Predictive maintenance with ongoing assessments to find and analyze your customers network & security risks
- AssetXpert for Renewals: Easily manage Cisco SmartNet contracts, software subscriptions, and IT assets
- DesignXpert: Create validated, professional multi-vendor diagrams and proposals
- Pipeline Insight Tool: Gain critical business insights with a 360-degree view of your Cisco pipeline
- VIP Calculator: Analyze Cisco VIP rebates and gain insights on potential payouts
- ChannelXpert: Manage your sales business and reporting and optimize Cisco incentive program participation from a single pane of glass
Customer Testimonials
Pat Henson
VP of Operations at Veytec
Quickly Passing Cisco’s CX Advanced Audit
“Excellent customer experience is a competitive differentiator. SuccessXpert helped us to not only quickly pass Cisco’s CX Advanced Specialization audit, but we also continue to use it daily to maximize our LCI rewards and ensure ongoing customer engagement.”
Deanna Davenport
Director of Lifecycle Services at ConvergeOne
Consolidated and Actionable Insight to Manage LCI
“It is easy to track our success with the program thanks to at-a-glance analysis, charting, and reporting of our historical and new opportunities. Netformx LifecycleXpert enables us to take a bird’s eye view and to really manage our LCI program rather than getting lost in the details of data acquisition and analysis. That is a huge benefit to us.”
Ryan Webb
Director of Customer Success at SyCom Technology
Netformx Tools simplify Cisco LCI program details
“The Netformx tools have helped me make sense of the intricacies of Cisco and their LCI program. All the Netformx staff have been incredibly responsive. The first PIT tutorial not only showed me how to use the tool, but included deal booking benchmarks based on other customers and recommended what we should look at to stay competitive. Their knowledge and insights were fantastic.”
Mike McLaughlin
CIO & VP of Pro. Services, Technologent
Immediate Productivity Improvements & Better CX
“The Netformx Application Suite helps us run faster for our clients. Automating manual tasks ensures best practices & processes across the company, delivering better results to customers. Ready access to deal & vendor incentive insights, directly impacts our profitability. Instead of spending hours gathering information related to Cisco’s LCI program, ChannelXpert provides it to us in minutes. The result is immediate productivity improvements & a major impact on the customer experience.”
Sean Troy
VP at AEC Group
Doing Things Differently to be Competitive
“The Netformx Application Suite gives us a single pane of glass to evaluate the solutions we are putting in front of our customers. We have visibility into different frontend and backend incentives, bundles, and promotions, and VIP calculations as well as VIP forecasts. We can quickly identify gaps and see ways to do things a little differently to be competitive in the market. Netformx tools give us a competitive edge.”
Steven Robb
Senior VP of Solutions at LaSalle Solutions
Automation to Better Scale and Grow the Business
“Manufacturer incentive programs are changing rapidly—from quarter to quarter or every 6 months, or massive, fundamental changes. Without having good data and the intelligence in front of you, it’s very difficult to steer your business. It would be like driving in the dark. And as we grow our business, we can’t scale by just adding people; we need to incorporate tools that build automation into the business and increase the accuracy of our data.”
Brad Zonghetti
VP at AEC Group
Automate & Analyze Data from Many Systems
“The Netformx Application Suite give us visibility into our business in ways we never had before. Netformx automates and analyzes the data from numerous systems and puts the results at our fingertips in easy-to-understand dashboards. We can now see at a glance whether we are optimizing Cisco promotions and incentives, and the status of customer renewals.”
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Discover how customers succeed with Netformx