Manage annuity business

Easily manage Cisco contracts, software subscriptions, and customer assets

In the subscription economy, if you are to keep annuity revenues flowing, you must build and maintain strong relationships throughout the customer experience lifecycle, not just sell a product and move on. That means efficiently managing what are often a large number of customer assets, contracts, and subscriptions.

That can be challenging and time-consuming. IT assets are spread across multiple sites, networks, and geographies, and their maintenance varies by location, asset type, service type, coverage level, and more. And assets are often moved without updating the asset’s location information, resulting in inaccurate asset information.

Efficiently manage customer renewals

Netformx tools organize, track, and manage at a glance Cisco SmartNet® contracts, software subscriptions, and customer assets, so you have easy access to data on your customer’s renewal situation and can prioritize actions and ensure renewals are done on time.

The tools pull your Cisco CCW-R data, organize that data and give you a consolidated and comprehensive view of your customer’s contracts.

Netformx tools help you manage your annuity business:

• AssetXpert: Easily manage SmartNet® contracts, software subscriptions, and customer assets
• ChannelXpert: Track sales, contracts, and subscriptions